Privacy Policy
Last Updated: 20 October 2026
1. Who We Are
Outsiders Club is a charity operating in England and Wales.
Registered name: Outsiders Club
Registered charity number:
Registered address:
Data Controller & Contact: Darren Jacks
Email: info@theoutsidersclub.co.uk
Postal address:
We are the data controller for all personal data we collect and process through this website, donations, events, volunteering and other interactions.
2. Scope of This Policy
This policy explains how we collect, use, store, share and protect your personal data, and your legal rights under UK data protection law. It applies to all personal information we hold about:
- Website visitors
- Donors and supporters
- Beneficiaries and service users
- Volunteers, committee members and trustees
- Anyone who contacts us or signs up for updates
3. What Data We Collect
We may collect and process the following categories of personal information:
Category | Examples
Name, title, date of birth (where needed), photographs / images (with consent)
Postal address, email address, telephone number(s)
Financial Data - Donation amounts, payment reference, Gift Aid declarations, bank details (if provided)
Interaction Data - Enquiry details, correspondence, event attendance, feedback, preferences |
Technical Data - IP address, browser type, device info, pages visited — via cookies and analytics
Special Category Data - (only if necessary) | Health, accessibility or personal circumstances — only with your explicit consent and only where essential to provide our services
We do not collect more data than we need, and we do not use your data for automated decision-making or profiling.
4. How We Collect Your Data
We collect information:
Directly from you - when you donate, contact us, sign up to hear from us, volunteer, or use our services
Automatically - through website cookies and analytics (see our separate Cookie Notice)
From third parties - payment processors, event platforms, or referrals, only where permitted by law and with appropriate safeguards
5. Why We Use Your Data & Legal Basis
We only process your data where we have a valid legal reason. This table sets this out clearly:
Purpose/Legal Basis
To process donations, issue receipts and manage Gift Aid claims (Legal obligation) (Charities Act 2011, HMRC rules) & performance of our charitable purposes |
To respond to your enquiries and provide information or services you request or for contractual necessity / legitimate interests
To send you news, updates and fundraising information (only where you have agreed) Consent - you may withdraw this at any time.
To manage volunteering, trustee membership or employment processes | Contractual necessity / consent / legal obligation
To comply with accounting, tax, charity commission and legal requirements | Legal obligation |
To protect our organisation, staff, volunteers and beneficiaries | Legitimate interests -where these do not override your rights
6. How We Share Your Data
We never sell, rent or trade your personal data.
We may share your information only with:
- Service providers who help run our charity — payment processors, banks, IT hosts, email platforms — all bound by strict data protection agreements
- Regulators — Charity Commission, HMRC, ICO — only where legally required
- Law enforcement or public bodies — when legally obliged
- Third parties — only if you have given explicit consent
7. International Transfers
Your data is stored and processed in the United Kingdom or within the European Economic Area (EEA). If we ever transfer data outside these areas, we will ensure appropriate safeguards are in place as required by UK law.
8. Data Security
We use appropriate technical and organisational security measures to protect your data against unauthorised access, loss, misuse or alteration. This includes encryption, secure password management, and limited access to personal information.
9. How Long We Keep Your Data
We do not keep data longer than necessary:
Type of data and Typical retention period
Donation & Gift Aid records | 7 years - HMRC and charity accounting requirements
Contact / marketing preferences | Until you withdraw consent or ask us to remove your details
Volunteer / beneficiary records | For the duration of our relationship + up to 6 years after it ends
Website analytics 26 months or less |
General correspondence - 3 years from closure of the matter|
When data is no longer needed, it is securely deleted or anonymised.
10. Your Legal Rights
Under UK GDPR and the Data Protection Act 2018, you have the right to:
Access - request a copy of all personal data we hold about you
Rectification - correct any inaccurate or incomplete information
Erasure - ask us to delete your data where there is no compelling reason for us to keep it
Restriction - limit how we process your data in certain circumstances
Data Portability - receive your data in a machine-readable format or transfer it to another organisation
Objection - object to processing based on legitimate interests or direct marketing
Withdraw Consent - at any time, where consent is our legal basis; this does not affect processing done before withdrawal
To exercise your rights:
Write to us at [postal address] or email [email address]. No fee applies to a valid, clearly made request; we will respond within **one month**.
If you are unhappy with how we handle your data, you also have the right to complain to the Information Commissioner’s Office (ICO)
- Website: ico.org.uk
- Helpline: 0303 123 1113
11. Cookies
Our website uses cookies. Full details are in our separate Cookie Notice accessible via a link in the footer of every page on our site.
12. Changes to This Policy
We may update this policy occasionally to reflect legal changes or how we operate. The "Last Updated" date at the top will change, and significant updates will be notified via our website homepage.
13. Contact Us
If you have any questions, concerns or requests about this Privacy Policy or how we handle your data, please contact us:
📧 Email: info@theoutsidersclub.co.uk